T&C’s

Welcome to ETARA Collective. By using this website or engaging with our services, you agree to the following terms and conditions.

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1. About Us

ETARA Collective is a UK-based travel, lifestyle, and event consultancy operated by ETARA Collective Ltd, a registered company in England and Wales.

Business Name: ETARA Collective Ltd

Company Number: 16485166

Registered Office: 14 Cumberland Terrace Mews, London, NW1 4HR

Email: juliet@etaracollective.com

Insurance: ETARA Collective Ltd holds professional liability insurance appropriate to the services offered.

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2. Use of This Website

All content on this site is the property of ETARA Collective Ltd and is provided for general information only. You may not reproduce, duplicate, or distribute any material without written permission.

While we strive to ensure all information is accurate and current, we make no guarantees regarding completeness or reliability.

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3. Services and Enquiries

All services, including travel planning, event design, and lifestyle concierge, are bespoke and subject to availability.

Proposals or quotes are valid for a limited time and may require a written agreement or deposit to confirm. We reserve the right to decline any request that falls outside our offering or values.

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4. Pricing and Payment

All pricing will be confirmed in writing before services are delivered. Pricing may vary based on scope, timeline, and third-party costs.

Payments are due in accordance with the terms outlined in your invoice. Late payments may incur additional fees unless otherwise agreed in writing.

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5. Cancellations and Refunds

Due to the tailored nature of our services, cancellations may result in partial or no refunds depending on the amount of work completed or third-party costs already incurred.

Where third-party suppliers are booked on your behalf, their individual cancellation and refund policies will also apply.

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6. Intellectual Property

All branding, visual content, and written materials featured on this website or in communications from ETARA Collective Ltd are protected by copyright and intellectual property law. They may not be reproduced or used without express written permission.

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7. Liability

ETARA Collective Ltd is fully insured with professional liability coverage. We act in good faith to deliver services with care and professionalism.

We are not liable for delays, disruptions, or losses caused by third-party providers, acts of nature, or force majeure events.

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8. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

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9. Contact

If you have any questions about these Terms & Conditions, please contact:

ETARA Collective Ltd

14 Cumberland Terrace Mews, London, NW1 4HR

Email: juliet@etaracollective.com